About Cancel Freely
Cancel Freely is a free, open-source directory of cancel instructions for subscription services. We document how to cancel things. Step by step, rated for difficulty, updated regularly.
We exist because canceling a subscription should be as easy as starting one, and it almost never is.
Starting a subscription takes about 30 seconds: enter your email, enter your card, click subscribe. Canceling the same subscription can take 30 minutes, a phone call, a retention specialist, three screens of "are you sure," and in some cases a certified letter mailed to a physical address. This asymmetry is not an accident. It is a design choice made by companies that benefit from making it hard to leave.
We document that design choice. For every service we cover, we publish the exact steps required to cancel, the difficulty rating on our Cancellation Friction Score (1 to 5), the dark patterns you'll encounter, the retention tactics to expect, and where possible the direct cancel URL that bypasses the maze entirely.
How we're built
Cancel Freely has no backend. We don't collect your data. We don't ask for your bank credentials. We don't track your browsing. We don't run ads. We don't sell anything.
Our cancel database is open source and available on GitHub. Anyone can read it, verify it, contribute to it, or fork it. Every cancel instruction we publish is public. Every update is tracked in our commit history. If a company changes their cancel flow and our instructions become outdated, you can see exactly when they were last verified and flag the issue.
We built Cancel Freely this way because we believe your financial data belongs to you. Not to us. Not to a data aggregator. Not to a fintech company that offers to "help" by connecting to your bank. You can find your own subscriptions (we wrote a guide for that). You can cancel them yourself (we wrote the instructions for that too). You don't need to give anyone access to your accounts to take control of your spending.
What we don't do
We don't cancel things for you. We don't connect to your bank. We don't store your personal information. We don't offer a premium tier that does more than the free tier. The free tier is the only tier. It does everything.
We also don't recommend paid alternatives when you cancel something, unless the alternative is genuinely better and the recommendation is clearly disclosed. We are not an affiliate marketing site dressed up as a consumer tool. We are a consumer tool.
Who we are
Cancel Freely was built by Nathan Kling, a technology and delivery leader with a background in enterprise architecture, AI-driven operations, and a long-standing belief that the internet should work for people, not against them. The site is maintained with the help of AI agents for research and development, with every editorial and product decision made by a human.
If you have questions, suggestions, or corrections, contact us at info@cancelfreely.com. If you want to contribute cancel instructions for a service we don't cover yet, you can submit a request or open a pull request on GitHub.
Our commitment
Cancel instructions go stale. Companies change their flows, sometimes specifically to invalidate guides like ours. We verify our most-visited entries quarterly and all entries at least twice a year. Every service page shows a "Last Verified" date so you know how current the information is. If you find instructions that are wrong, tell us. We'll fix them.
Your data is yours. Your money is yours. Your ability to stop paying for something should not require a phone call, a guilt trip, or your bank password. That's what Cancel Freely is for.